Effective date: October 15, 2026
The Gallatin Hotel (“The Gallatin,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit thegallatinhotel.com, book a stay, or contact us, how we use it, and the choices you have.
Information We Collect
Information you give us. When you book a room, send an inquiry, sign up for offers, take our room quiz, buy a gift certificate, or contact us, we may collect:
- Your name, email address, phone number and mailing address
- Stay details such as arrival and departure dates, number of guests, room preferences and special requests
- Group or event details you share through our Group Bookings inquiry form
- Any other information you choose to include in a message to us
Payment information. Reservations are made through our secure third-party booking engine (WebRezPro). Credit card details are entered on and processed by that provider and are not stored on this website.
Information collected automatically. When you browse our site, we and our service providers may collect technical information such as your IP address, browser and device type, pages viewed, links clicked, the website that referred you, and approximate location. This is collected using cookies, pixels and similar technologies (see “Cookies and Tracking” below).
How We Use Your Information
- To process and manage reservations and provide the services you request
- To respond to questions, group inquiries and other messages
- To send booking confirmations, pre-arrival details and guest perks
- To send news and special offers if you have opted in (you can unsubscribe at any time)
- To understand how visitors use our website and improve it
- To measure and improve our advertising
- To protect the security of our guests, website and business, and to comply with the law
Cookies and Tracking
We use cookies and similar technologies to make our website work, remember your preferences, analyze traffic and show relevant ads. These may include tools such as Google Analytics and Google Tag Manager, the Meta (Facebook) Pixel, travel advertising partners such as Sojern, and site experience tools such as Hotjar. These providers may collect information about your visits to our site and other websites over time.
You can control cookies through your browser settings, and you can opt out of some interest-based advertising at optout.aboutads.info and Google Analytics Opt-out. Blocking cookies may affect how parts of the site work.
How We Share Your Information
We do not sell your personal information. We share it only as needed to run our business, including with:
- Service providers who help us operate, such as our booking engine, guest messaging and email providers (for example, Revinate), website hosting, and analytics and advertising partners
- Our affiliated properties and management company, to provide and improve guest services
- Authorities or other parties when required by law, or to protect our rights, guests or property
- A buyer or successor if our business is sold or reorganized
Third-Party Links and Content
Our website links to and embeds content from other sites, such as social media feeds, maps, reviews and local businesses. Those sites have their own privacy practices, and we are not responsible for them.
Data Retention and Security
We keep personal information only as long as needed for the purposes described here or as required by law. We use reasonable administrative, technical and physical safeguards to protect it, but no method of transmission or storage is completely secure.
Your Choices
- Email: Use the “unsubscribe” link in any marketing email, or contact us.
- Access, correction or deletion: You may ask to see, correct or delete the personal information we hold about you by contacting us. We will respond as required by applicable law.
- Do Not Track: Our site does not currently respond to browser “Do Not Track” signals.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
The Gallatin Hotel
2510 Gallatin Ave, Nashville, TN 37206
Phone: (615) 861-1634
Email: [email protected]