Frequently Asked Questions
Everything you need to know before you arrive. If you don’t see your answer here, reach out at [email protected] or call (615) 861-1634.
Amenities & The Hotel
Free parking, WiFi, coffee/tea, sparkling water, a photo booth, luggage storage (before & after your stay), an in-room gift basket (with waters, locally made snacks, discount cards, Gallatin merch, etc.), Dyson products, our Nashville guidebook, self check-in/out, smart TVs with access to cable & streaming, a “get ready room” with 8 vanity stations, and more!
Your room will be clean as a whistle when you arrive, but does not receive a cleaning daily while you stay at the hotel. If any extraordinary circumstances arise, we will be happy to assist. Longer term guests are welcome to pay for and arrange a mid stay clean with our manager.
The Gallatin does not have an elevator for guest use, however, guests may use the luggage lift to send their luggage up or down to the floor they are staying on if they do not wish to carry it up or down the stairs.
At The Gallatin you’ll experience Nashville like a local. You will receive a unique door code to access the building and your room. There will not be any employees on site to check in/out with. We will serve as your home base while you explore everything Nashville has to offer with all the information you need communicated over email. We also believe that once you stay with us you are a part of The Gallatin family and Nashville community. Because of that, a portion of every booking goes directly to organizations that help people experiencing homelessness. Your stay with us will directly help someone in need. Make sure to check out our Giving Back page for more information.
Still have questions?